Gamesa Electric

 

PV Services

Gamesa Electric offers its customers a global after-sale service with local and customizable assistance according to their needs, with the aim of achieving the greatest possible working availability of the photovoltaic plant and to maximize investment returns.

The robustness and reliability of the photovoltaic solar inverters form part of the essential elements that ensure investment returns on the photovoltaic plants. Gamesa Electric performs these functions by providing their components (solar inverters) the maximum availability leveraged in the wide network of Gamesa Services. They count on 100's of technicians distributed across several countries so they can give the best service wherever the customer's plants may be. The services network deployed by Gamesa in the principal energy markets affords the company the ability to support these types of products and services in international markets. These are complementary to the high performance PV inverters which converts Gamesa Electric into the ideal partner for promoters of photovoltaic energy.

Gamesa Electric has several maintenance packages and guarantee extensions available for photovoltaic solar inverters. Customers can personalize them to adapt to their particular needs.

(Note: If you are not installing Gamesa’s Power Plant Controller, another form of access to the inverter will be required, if you wish to contract the guarantees extensions and services modules - depending on the module required. Check the conditions of this Guarantee Extensions and Services Modules with Gamesa Electric)

 

Basic

Inverter Factory Guarantee

5 years full guarantee according to factory full guarantee conditions.
Training “Level 1” in the factory where the photovoltaic inverters are manufactured


Module


Guarantee Extension (spare parts)

This guarantee option is suitable when you have technicians in your company with sufficient know-how and want to be trained to repair the inverter and all you need is availability of spare parts on-site.
 
With this module, you will ensure that you have the spare parts you need to repair the inverter, throughout the life of your PV plant.
 
We will also give you a First & Second level training course at our factory, to enable you to repair the inverter faster and more efficiently.
 
You will also benefit from access to future improvements of the spare parts of the inverter.
  • List of recommended spare parts on-site to be acquired by customer.
  • Recommended Spare parts management throughout the contract.
  • First & Second level training at our factory.
  • Access to the Gamesa’s website.
  • Access to improvements in spare parts of the inverters.
  • Guarantee extension contract up to the 25 years’ expected live of the inverter.

Module


Long Term Service Agreement

This guarantee option is suitable when you have technicians in your company with sufficient know-how and want to be trained to repair the inverter. Moreover, you want to have the factory guarantee throughout the life of your PV Plant and full Level 3 Support from Gamesa Engineers. When a fault occurs Gamesa Electric will help you to make a good diagnosis of the problem. We will also give you a First & Second level training course at our factory, to enable you to repair the inverter faster and more efficiently.

You will also benefit from access to future improvements of the spare parts of the inverter.

  • List of recommended spare parts on-site to be owned by customer.
  • Spare parts management on-site throughout the contract.
  • First & Second level training at our factory.
  • Third Level Support on site in case of need provided by our Gamesa Engineers.
  • Full factory guarantee conditions throughout the life of your PV plant.
  • Access to the Gamesa’s website monitoring.
  • Monitoring of the inverter by Gamesa technical staff to help diagnose the problem.
  • Access to improvements in spare parts of the inverters
  • Guarantee extension contract up to the 25 years’ expected live of the inverter.

Module


Guarantee Extension (full warranty)

You want to be sure to have the factory guarantee throughout the life of your PV plant being Gamesa Electric responsible for repairing on site.

With this module, you will have the factory full guarantee conditions throughout the life of your PV plant. Gamesa Electric will be responsible for repairing the inverter on site, with the necessary spare parts. Gamesa will help you to make a good diagnosis of the fault.

You will also benefit from access to future improvements in the spare parts and their implementation on the inverter.

  • Full factory guarantee conditions throughout the life of your PV plant.
  • Stock in our factory of sufficient spare parts throughout the contract.
  • Corrective maintenance on site.
  • Report on the corrective maintenance.
  • First level training on site.
  • Access to the Gamesa’s website monitoring your PV plant.
  • Monitoring of the inverter by Gamesa technical staff to help diagnosis the problem.
  • Provide spare parts according to the particular fault covered by the guarantee.
  • Access to improvements in the spare parts and subsystems of the inverters.
  • Guarantee extension contract up to 25 years expected live of the inverter.

 

Module – MPF


Preventive Maintenance

This module helps prevent possible faults and on prolongs the life and quality of life the inverter:

  • Thorough inspection and maintenance of inverters on site in terms of cleaning, checking the state and tightening of mechanical devices, temperature checks, control card check and adjustments if necessary.
  • Replacement of consumables when necessary (fans, filters, etc).
  • Extensive report with the results and proposals for possible improvements.

 

Module - MA99


Availability 99%

 

You want to assure an availability guarantee of the inverters without having to worry about their maintenance. You want to be able to forget about maintenance while remaining assured that the machines are producing with a 99% availability, measured for the complete PV plant, guarantee throughout the life of your PV plant.

  • 99% plant availability guarantee without having to worry about PV inverters maintenance.
  • Financial compensation to reach availability commitment.
  • Full factory guarantee conditions throughout the life of your PV plant.
  • Stock in our factory of sufficient spare parts throughout the contract.
  • Corrective maintenance on site carried out by Gamesa.
  • Report on the corrective maintenance.
  • Access to Gamesa website monitoring your PV plant.